The hotel offers amenities for your comfortable stay and unforgettable experiences
Elegant and Comfortable
“My room was beautifully decorated with ample natural light, large windows, and a comfortable Nespresso coffee machine that made my mornings good.” view full review
Spacious Bliss
“The bathroom was impressively large and came equipped with comfortable bathrobes, providing a luxurious touch to my stay.” view full review
Cozy Garden Retreat
“Having access to a private garden area at the back of my room was a wonderful surprise, offering a peaceful oasis after a busy day in the city.” view full review
Accessible Comfort
“While I don't have specific needs, I noticed that the hotel was well-designed with thoughtful features that seemed to benefit all guests, making it a welcoming environment.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.5
Location
9.3
Service
8.8
Dining
7.5
Guest reviews
8.2/10
based on 7 reviews
4/5
based on 983 reviews
8.4
8.4/10 based on 148 reviews
#99 of 393 hotels in Vienna based on Tripadvisor
Mary
United States,
March
2024
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were nice and clean, and the staff was extremely friendly and helpful. The hotel boasts good restaurants and a perfect location, though it was a bit noisy initially. Moving to a newer room at the annex solved that problem, giving us better control over the A/C and a quieter atmosphere.
Rooms
8.0
The rooms were nice and clean and mostly quiet, allowing for a comfortable stay. I appreciated the switch to the newer room for a more enjoyable experience.
Service
9.0
The staff was very friendly, accommodating, and fluent in English, making communication easy and pleasant throughout my stay.
Location
9.0
The location of the hotel was a great success for me. It's a central point in the town, perfect for city tours and easy access to transportation options like trams and the underground. I especially enjoyed being close to Karlsplatz and various cafes and restaurants.
Dining
7.0
The dining experience was fairly good with a good selection available. Although the choices were not as extensive as in some hotels, the quality was maintained, and I found the food satisfactory.
Facilities
8.0
The facilities met my basic needs and were sufficient for a comfortable stay. Services like dry cleaning, 24-hour room service, and laundry were available, contributing to a convenient experience.
John
United Kingdom,
November
2023
8.8/10
The hotel offers clean and comfortable rooms with very friendly and helpful staff, good restaurants on-site, and a perfect location to explore the city. The dining experience was decent with a good selection, although slightly repetitive. Overall, a great value for money choice in a prime location.
Rooms
9.0
The room was clean, comfortable, and mostly quiet with an extremely comfortable bed and high-quality linens.
Service
9.0
The service was professional, very pleasant, and the staff was incredibly nice and helpful.
Location
10.0
The main selling point of this hotel is its awesome location, perfect for easy access to the city center and major attractions.
Dining
8.0
The dining experience was a highlight, with nice variety and reasonably priced drinks.
Facilities
8.0
The hotel facilities were well-maintained with good options available.
Alan
United Kingdom,
October
2023
8.6/10
My stay at the hotel was absolutely wonderful! The rooms were extremely well appointed and immaculately clean, equipped with everything I needed like a safe, a fridge, and a coffee machine. The hotel is in a great location, just a short walk to the opera house and close to public transportation and dining options. The service was kind and friendly, although there was a minor issue with the billing calculation. The dining experience was lovely, setting me up for a day of exploring. The facilities were top-notch, offering everything I needed for a comfortable stay.
Rooms
9.0
The rooms were spotless with all the necessary amenities including designer lighting, a B&O TV, smart bathrooms, and very comfortable beds.
Service
8.0
The staff were helpful and friendly, despite a small hiccup with the billing calculations.
Location
9.0
The hotel's location was fantastic, in a convenient neighborhood close to major attractions with easy access to public transportation.
Dining
8.0
The dining experience was delightful and helped start my day of exploring on a positive note.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
Andy
United Kingdom,
August
2023
7.8/10
The hotel offers a mix of positives like extremely comfortable beds and a great view, but disappointingly the room was not ready as promised. The service is top-notch with professional and pleasant staff, though dry cleaning costs extra. The location is a strong point being close to major attractions, yet the dining experience fell short with limited options for those with allergies. Facilities were well-maintained but lackluster.
Rooms
8.0
The extremely comfortable bed and high-quality linens offered a good night's sleep with a nice view, but the room was not ready as promised.
Service
9.0
The staff were brilliant and direct in communication, making my stay pleasant. However, some services like dry cleaning required additional payment.
Location
9.0
The hotel's proximity to major attractions and helpful staff make it a great base for exploring Vienna.
Dining
7.0
The dining experience had limitations, especially for someone allergic to milk, but the European bread was a highlight.